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SHIPPING policy

All orders are processed within 2-5 business days, then they are shipped which depending on where you live can take 6-10 business days, orders out of state will take longer. If you are in a time crunch we do offer priority shipping. All lost or stolen products are unfortunately not our responsibility, we are more than willing to help but once the order says it has delivered it is out of our hands. 

Please verify your address is correct when ordering. Any packages that are returned to sender due to customer error will only be reshipped after new postage is paid. We are not responsible for shipping delays.

Custom neon sign orders have a longer processing time because they are made by the order taking 5-6 business days and shipping can take 6-10 business days depending where you live. Please order ahead of time for your special events! Thank you 

Customers are responsible for providing correct address at time of purchase. Packages sent to wrong address and not returned to sender, are not subject for store credit. 

In addition, our warehouse is out of state meaning that orders will take longer to arrive than usual. 

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